FAQs

Q?

How do I book?

A.

  • If you wish to book any of my classes please email me at [email protected] or you can call me on 0419 503 805 or 03 9421 1883
  • Parking is available in Lyndhurst Street and also in Shaw St in Richmond, where there are no parking restrictions

Q?

What are my classes about?

A.

  • Classes are interactive demonstrations, held at my home in Richmond
  • I cater for a minimum of 4 people to a maximum of 8 people
  • You will be welcomed into my home to enjoy a three course meal with a complimentary glass of wine, plus finger food before the meal
  • Informal and highly entertaining, you will see each course prepared, cooked and then served at the dining table
  • A full set of recipes for all the dishes prepared will be provided on the night and also emailed to you after the class
  • The guests are expected to arrive at 6.30pm and classes will be over between 10 and 10.30pm

Q?

Cancellation and transfer policy

A.

Please be aware that classes and gift vouchers are non-refundable. Cancellations received more than 14+ days of your booked class are entitled to reschedule into another class. A refund will not be given. Cancellations made 14 days or less of class date are non-refundable and non-transferable. Want to send someone in your place? Absolutely no problem – just let us know your friends’ name and contact details by either email [email protected] or phoning through the details. If, due to extreme and unforeseen circumstances, you cannot attend your class and you are within 14 days of class date, a $50 cancellation fee applies and is not negotiable. We are sure you appreciate the high cost of running the classes, purchases already made and the fact that seats cannot then be on-sold. If you cancel a class that has been booked through redemption of a gift voucher, the same terms and conditions as above will apply.

It is extremely unlikely however in the unlikely event that a class is cancelled or re scheduled by La Cucina di Sandra, a future class date will be offered or a refund can be arranged.

Q?

How do I know if my place in the class is confirmed?

A.

All reservations are deemed confirmed once payment is received in full. You will also receive a confirmation email. Class reservations must be paid for at time of booking your place but please feel free to contact us, if you need a special allowance (eg. you do not get paid for another 3 days) and we will do our best to assist. You do still need to register for the class.

Q?

Can I bring a friend to watch?

A.

Sorry but no. Only confirmed guests that have paid for a place in a class may attend. You are most welcome to come with a friend or partner with you however they will need to register and pay for their place in the class.

Q?

What about dietary requirements?

A.

We do our very best to accommodate certain dietary requirements however it is sometimes not possible with every dish within a particular class but again, so long as we know in advance, we do our very best. Please email any dietary restrictions to us at the time of your booking and well in advance of your class date. We are very happy to organise a vegetarian class, you can email us and we will be happy to design a bespoke class for groups of 4 to 8 people. Some of the scheduled classes are meatless, so just talk to us about your vegetarian needs.

Q?

How do I buy and redeem Gift Vouchers

A.

Please refer to www.weteachme.com, these menus will explain to you everything you want to know about Gift Vouchers.

Q?

Do you provide recipes to take home?

A.

We certainly do, you will be provided with a full set of recipes of the dishes you will enjoy during the class you attend. We aim to inspire you to cook the dishes you enjoyed on the night!

Q?

Do I need to bring anything to a class?

A.

No need, everything will be provided.

Q?

Can I bring a camera to the class?

A.

Yes you are welcome to bring a camera however video is not permitted. We request that you use discretion and consider other participants’ privacy if taking photographs. La Cucina di Sandra reserves the right to revoke this permission at any time during the class, without notice and at its sole discretion.

Q?

What do I wear to the cooking class?

A.

Please wear appropriate and comfortable clothing.

Q?

Do you have a mailing list?

A.

Yes, this is to ensure you are the first to know about new classes, special events, recipes and much more. You can sign up for our newsletter on our website www.lacucinadisandra.com.au or on our Facebook page www.facebook.com/lacucinadisandraau.

Q?

Do you have a Facebook page?

A.

Yes, this is a great way for us to share information with you www.facebook.com/lacucinadisandraau so jump on over and click “Like” if you like what you see. We love posts and feedback and it is also a great way to keep you up to date with what we do and with the exciting happenings at La Cucina di Sandra.

Q?

Do you hold Private cooking classes, Corporate events, Hen’s parties, Birthday parties, Christmas cooking classes and private dinners?

A.

Yes, most definitely. We are also happy to design a bespoke class for you from our premises or at your home (kitchen permitting) if you still have some questions and want to talk to us please email us on [email protected]

Q?

Have we answered all your questions?

A.

If not please do not hesitate to contact us at [email protected]